Highlights

RAYCUT Heavy-Duty High Precision 12000W Fiber Laser CNC Sheet Ferrous-Metal Cutting Machine, 2000×6000 Cutting Table Complete Unit

Documents

What’s Inside the Package of LF-2060/12000

LF-2060/12000 Supplier Terms and Conditions

Quality Warranty

We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.

Some items within your purchase come with different warranty terms and period:
• L-RAYCUT/IO, LF-12000, L-RAYCUT/KEYPAD, L-RAYCUT/KEYPAD/R, L-RAYCUT/MB, L-HEAD/BM115, A-CHILLER/14000: 6 Months
• T-BASIC/LF, NO-STOP/1, AM-WIPE/5, L-OPTICAL/WIPE, X-UTILITY: No Warranty

Training Course 1 Day #

We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.

# Additional cost on consumables used in practice required to be paid before you attend the course:
• R 1 000 for consumables cost in one "Basic RAYCUT™ Fiber Laser Machine Training Course and Software Usage" course

Remote Assistance

By utilizing the capabilities of Broadband Internet and advanced software technology, we can remotely connect to your computer to offer immediate assistance in setup and troubleshooting, without the need for physical presence in our office. We offer limited remote assistance for the diagnosis of all machinery that is compatible with and connects to a computer, as well as installation and configuration of software sold by us, within a period of 5 years. It is important to note that remote assistance is not intended to replace training.

Barcode System

All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine’s warranty information and service history on our website or mobile app – in any way and at any time. We honour our machines’ warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.

Latest Model Quoted

The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.

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All the pictures are for demonstration purposes only, therefore the machines’ colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.

Gift Item

Gift item is provided free of charge, subject to stock availability at the time of dispatch and dispatch person’s mood. No warranty, no exchange and no cash value for any gift item.

Notice of AI Produced Content

Please take notice that in order to keep up with the ever growing demands and in an endeavour to try and optimise and expedite our service offering, we make use of artificial intelligence (“AI”) to produce specifications, information and content in relation to our products, which specifications, information and content may be published on our website. AI extracts specifications, information and content in accordance with its programming and learning algorithms, and whilst we do our best to regularly work with our IT service providers to ensure that the AI we employ is sufficiently suited and implemented as accurately as possible, AI is not without imperfections and growing pains, and we therefore have no control over the functioning of the AI we may choose to implement nor the accuracy (perhaps rather inaccuracy) of the sources from which the AI elects to draw information from. We will accept no liability for any harm, loss or damage which may be occasioned by your use and/or reliance upon specifications, information and content published by AI on our website and we urge you to directly contact us to establish and ensure the veracity of any specifications, information and content in relation to our products, which may be published on our website from time to time.